Notation Based on the Act on Specified Commercial Transactions
Company Name
wanderout Inc.
Representative
Hiroshi Oppata
Business Address
Room 21, 8-4-21 Seijo, Setagaya-ku, Tokyo 157-0066 Japan
Contact Number
+81-80-4126-1599
info@wanderout.jp
For inquiries, please contact us via the CONTACT page.
Please note that we do not offer phone support.
info@wanderout.jp
For inquiries, please contact us via the CONTACT page.
Please note that we do not offer phone support.
Store Information
Wanderout is available exclusively through our online store.
Wanderout occasionally hosts pop-up stores.
When scheduled, details will be announced via Journal or Instagram.
Wanderout occasionally hosts pop-up stores.
When scheduled, details will be announced via Journal or Instagram.
Brand Philosophy & Policy
Wanderout values a deep respect for nature and an honest, sincere approach to everything we create.
Our brand has been shaped slowly and carefully over time, guided by these principles.
When Wanderout produces third-party collaborative items, every project is formally presented to the manufacturer and proceeds only after receiving their approval.
This approach reflects the respect for nature and craftsmanship that we consider fundamental.
Please note:
Wanderout does not authorize or endorse any third-party accessories or products, nor do we have any association with items that are manufactured or sold without our permission.
Such activities go against the respect for nature and the craftsmanship we value deeply, and these products are not covered by our quality assurance or customer support.
We also do not engage in influencer-based promotions.
Instead, we believe in allowing the true value of each product to speak for itself — quietly, and with time.
Our brand has been shaped slowly and carefully over time, guided by these principles.
When Wanderout produces third-party collaborative items, every project is formally presented to the manufacturer and proceeds only after receiving their approval.
This approach reflects the respect for nature and craftsmanship that we consider fundamental.
Please note:
Wanderout does not authorize or endorse any third-party accessories or products, nor do we have any association with items that are manufactured or sold without our permission.
Such activities go against the respect for nature and the craftsmanship we value deeply, and these products are not covered by our quality assurance or customer support.
We also do not engage in influencer-based promotions.
Instead, we believe in allowing the true value of each product to speak for itself — quietly, and with time.
Sales Price
All prices are listed inclusive of tax.
Shipping Fees
Shipping fees apply separately.
Please refer to the “Shipping” section on each product page for details.
For international shipping, please see here.
Please refer to the “Shipping” section on each product page for details.
For international shipping, please see here.
Payment Methods
We accept credit cards, PayPal, ApplePay, GooglePay and ShopPay.
Payment Timing
Payment will be confirmed upon order completion.
Delivery Timing
Orders are generally shipped within 1–5 business days after we receive your request.
For tents and related items, please allow an additional 3 business days.
We do not ship on weekends or public holidays.
Deliveries may be delayed due to natural disasters, inclement weather, or extended holiday periods.
For more details, please see here.
For tents and related items, please allow an additional 3 business days.
We do not ship on weekends or public holidays.
Deliveries may be delayed due to natural disasters, inclement weather, or extended holiday periods.
For more details, please see here.
Returns / Exchanges
Unless the product is defective, we generally do not accept returns.
For more details, please see here.
For more details, please see here.